Refund policy
Welcome Packs & Vault Wine Packs
Damaged or Faulty Products
If your shipment arrives damaged or you believe a wine is faulty (for example, a broken bottle or corked wine), please contact hello@okanaganwineclub.com
If your shipment arrives damaged or you believe a wine is faulty (for example, a broken bottle or corked wine), please contact hello@okanaganwineclub.com
Classes refund
Simply email hello@okanaganwineclub.com with your order details and class name. Refunds are processed back to your original payment method within 5–10 business days after approval.